Privacy Policy

On The Road Multiservices LLC (“On The Road Multiservices,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, use our services, or communicate with us by phone, email, or text message.

⁠Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• ⁠Phone number
• Email address
• Mailing address
• Information submitted through our website or contact forms
• Information necessary to provide services you request
• ⁠Communications and correspondence with our team

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, pages visited, and other standard website usage information.

How We Use Your Information

We may use the information we collect to:

• Provide and manage the services you request
• Communicate with you regarding your services, applications, cases, appointments, documents, or account
• Respond to questions and customer service requests
• Send important service-related notifications and updates
• Communicate with you by telephone, email, or SMS when appropriate
• ⁠Improve our website, services, and customer experience
• Maintain business and transaction records
• Prevent fraud and protect the security of our business and customers
• Comply with applicable legal and regulatory requirements

How We Share Information

We do not sell your personal information.

We may share personal information with service providers or other parties when reasonably necessary to operate our business, provide services requested by you, process transactions, comply with legal requirements, or protect our rights.

These parties may only receive information reasonably necessary to perform the applicable service or function.

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SMS Privacy

No mobile information, mobile opt-in data, or text messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent are used only for purposes related to communicating with you as described in this policy and as permitted by applicable law.

SMS/Text Messaging Terms

By providing your mobile telephone number and consenting to receive SMS messages from On The Road Multiservices LLC, you agree to receive conversational and informational text messages from us.

Messages may include:

• Service and case updates
• Application status updates
• Appointment information and reminders
• ⁠Requests for information or documents
• Responses to your questions
• Customer service communications
• Other communications related to services you have requested from us

Message frequency may vary. Message and data rates may apply.

For assistance, reply HELP, call us at (786) 298-2864, or email Moncadam@ontheroadmultiservices.com.

Consent to receive SMS messages is not a condition of purchasing goods or services.

After opting out, you may receive a final confirmation message acknowledging your opt-out request. We will then stop sending SMS messages that require your consent unless you subsequently provide consent again.

SMS Consent

When SMS consent is collected through our website, telephone communications, written forms, or other permitted methods, we maintain the consent for the purpose of communicating with you.

If our website provides an SMS consent checkbox, selecting that checkbox is optional. You are not required to consent to SMS communications in order to submit an inquiry or request our services.

Your SMS consent applies to communications from On The Road Multiservices LLC and is not sold or provided to third parties or affiliates for their independent marketing or promotional purposes.

⁠Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and provide a better user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may unsubscribe from SMS communications by replying STOP.

You may also contact us directly regarding your communication preferences.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and services are not directed to children under the age of 13 for independent use. We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization when required by law.

⁠Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements.

When changes are made, we may update the “Effective Date” shown at the top of this Privacy Policy.

Contact Us

f you have questions regarding this Privacy Policy, SMS communications, or our privacy practices, please contact:

On The Road Multiservices LLC

Website: OnTheRoadMultiServices.com
Email: Moncadam@ontheroadmultiservices.com
Phone: (786) 298-2864